Beyond Reflection. We value clarity, trust and thoughtful relationships with every client, designer and partner who connects with Lorenzo.
Effective date: 10 October 2026 · Website: lorenzolighting.com
01. Overview
We respect your privacy. This Privacy Policy explains how LORENZO HOME FURNITURE TRADING L.L.C. (“Lorenzo”, “we”, “us”, or “our”) handles personal information when you visit lorenzolighting.com, request information about our lighting collections, submit an enquiry, book a consultation, or communicate with us. This website is currently an informational and enquiry-based website; it does not process online purchases or card payments.
02. Information we collect
We may collect information you choose to provide, including your name, email address, phone or WhatsApp number, project location, company name, design preferences, messages, plans, or images you share for a consultation. When you visit the website, technical data such as IP address, device and browser details, referring pages, and interactions with the site may also be collected through hosting, security, analytics, or advertising technologies where enabled.
03. How we use information
We use information to respond to requests, arrange showroom visits and consultations, prepare designs or quotations, provide customer service, maintain website security, understand website performance, and manage business relationships. Where permitted by applicable law and your preferences, we may also send relevant updates or marketing communications. You may opt out of marketing communications at any time.
04. Cookies and advertising technologies
Our website may use necessary cookies for functionality and security and, if configured, analytics and advertising cookies or pixels to measure traffic, campaign performance, or enquiries. Third-party services such as Google, Meta, or LinkedIn may process information according to their own policies when their technologies are active. The exact technologies in use depend on the website configuration. Where consent is legally required, optional technologies should be used only after the applicable consent is obtained. Browser settings may allow you to control or delete cookies.
05. Sharing of information
We may share relevant information with employees and authorised service providers who support hosting, customer relationship management, analytics, advertising, communications, or project delivery, subject to appropriate confidentiality and security obligations. We may disclose information where required by law or necessary to protect legal rights. We do not sell personal information as a standalone business activity.
06. Storage, security and international transfers
We apply reasonable organisational and technical measures to protect personal information. No electronic system is entirely risk-free. Some technology providers may process or store information outside the United Arab Emirates; where applicable, such transfers should be handled in accordance with relevant data protection requirements.
07. Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, and to meet legal obligations. Retention periods may vary depending on the nature of the enquiry, project, and applicable requirements.
08. Your privacy choices and rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information, or raise questions about how it is processed. You may also withdraw consent where processing is based on consent, without affecting processing already lawfully completed. Please contact us using the details below. We may need to verify your identity before responding.
09. External websites
The website may link to third-party sites or social platforms. We do not control their privacy practices and encourage you to read their notices independently.
10. Updates to this policy
We may update this Privacy Policy to reflect operational or legal changes. The updated version will be posted here with a revised effective date.
11. Contact
For privacy questions or requests, please contact Lorenzo through the contact options on our website or visit our showroom at FF12, First Floor, Art of Living Mall, Al Barsha 2, Dubai, United Arab Emirates.
